Frequently asked questions

We offer three sizes:

• 12×18 inches — $39
• 18×24 inches — $49
• 24×36 inches — $69

All sizes are printed on the same premium 230gsm matte paper. The 18×24 is our most popular — it works well on most walls without being overwhelming.

We print on 230gsm heavyweight matte fine-art paper using archival pigment inks. The ink is fade-resistant for 75+ years under normal indoor conditions. Colors are rich without being glossy — it has the feel of a gallery print, not a home printer output.

Not currently — prints are shipped unframed, rolled in a protective tube. Standard poster frames in all three of our sizes are widely available at IKEA, Target, and Amazon, usually for under $20.

Currently we offer three shapes: Heart, Circle, and Square. The map is masked into your chosen shape and centered on the location you searched. We're working on additional shapes for future releases.

Yes — the configurator gives you a live preview that updates in real time as you adjust your location, shape, theme, and text. You can use the full-screen preview mode to see exactly how your poster will look before placing an order.

Design your poster in the configurator, choose your size, and click "Order Print." You'll be taken to a secure Shopify checkout to complete payment. Once the order is confirmed, your design is sent to production automatically.

Because every print goes into production quickly, changes are only possible within 2 hours of placing your order. Contact us immediately if you need to make a correction and we'll do our best to catch it in time.

Yes. Checkout is handled by Shopify, which is PCI DSS compliant and used by millions of stores globally. We never store your payment details on our servers.

We ship to the United States and Canada. US shipping is free on all orders. Canadian orders may be subject to customs duties upon arrival — these are the responsibility of the recipient.

Production takes 2–4 business days. After that, delivery typically takes:

• United States: 3–5 business days
• Canada: 7–14 business days

You'll receive a tracking number by email once your order ships.

Prints are rolled carefully and shipped in a sturdy, crush-resistant cardboard tube. This is the industry standard for fine-art prints and ensures they arrive without creases or damage.

If your print arrives damaged or there's a production defect, we'll reprint and reship it at no charge. Just contact us within 30 days of delivery with a photo of the issue and your order number.

Because every print is custom-made to order, we're unable to accept returns or issue refunds for change-of-mind purchases. We strongly encourage using the full-screen preview in the configurator before ordering to make sure you're happy with the design.

If there's a defect or production error, we will always make it right. See our full returns policy.